Shipping policy
UK
All orders will be dispatched quickly once payment has been confirmed. We usually process stock items within 3-7 working days depending on demand. We will inform you if there are any problems or discrepancies via the contact details you have provided. Orders placed over the weekend or public holidays may take longer to process. UK orders are dispatched by UK Mail or Royal Mail. You should receive your order within 2–3 working days after it has been dispatched from our factory.
If you are not in to accept delivery of your parcel, Royal Mail should leave a card. We cannot give instructions for the driver to leave your parcel in a secure place. If you entered a mobile number at the time of order, you will receive realtime notification of your delivery. The delivery charge is calculated automatically on the billing page, once your delivery address is confirmed. UK destinations include England, Scotland, Wales, Northern Ireland and Channel Islands. We cannot be held responsible for any postage delays incurred by our chosen carriers.
MISSING ORDERS
If ordering within the UK, please leave 10 working days before getting in touch. In the unlikely event that you haven’t received your order within 10 working days, then Please include your order number in any correspondence. Contact info@peterforson.com
EUROPE
All orders will be dispatched quickly once payment has been confirmed. We usually process stock items within 3-7 working days depending on demand. We will inform you if there are any problems or discrepancies via the contact details you have provided. Orders placed over the weekend or public holidays may take longer to process. European orders are dispatched by Royal Mail International Signed For service, which requires a signature upon receipt. Deliveries are made within 5-10 business days after your order has been dispatched.
If you have placed a large order with us, your order might be sent to you in 2 or more parcels as we are limited to the carton size by Royal Mail. Postage and packing is calculated automatically on the billing page, once your delivery address is confirmed. Please be aware that delays can occur in customs and these delays are outside of our control. Any additional charges for customs clearance must be borne by the recipient.
WORLDWIDE
All orders will be dispatched quickly once payment has been confirmed. We usually process stock items within 3-7 working days depending on demand. We will inform you if there are any problems or discrepancies via the contact details you have provided. Orders placed over the weekend or public holidays may take longer to process. Worldwide orders are dispatched by Royal Mail International Signed For service, which requires a signature upon receipt. Deliveries are made within 10-20 business days after your order has been dispatched.
If you have placed a large order with us, your order might be sent to you in 2 or more parcels as we are limited to the carton size by Royal Mail. Postage and packing is calculated automatically on the billing page, once your delivery address is confirmed. Please be aware that delays can occur in customs and these delays are outside of our control. Any additional charges for customs clearance must be borne by the recipient.
PAYMENT OPTIONS
PAYPAL – The safer easier way to pay without exposing your bank account or credit card details.
